beautiful colonial architecture, lovely pool area, interesting historical elements

WiFi login confusing, concierge unhelpful with dining recommendations!!! The unnecessary service charge feels like a cash grab!!! Maintenance issues in the room like faulty lights and backed-up shower drain!!! Improve front desk approach with guests!!!

The staff's attention surpassed all expectations, making us feel truly valued. The breathtaking terrace views, paired with the exceptional buffet, created unforgettable dining moments that we still reminisce about.

Had a wonderful stay! The breakfast was absolutely fabulous, featuring local flavors and fresh fruit, and the pool area was perfect for relaxing after exploring. I loved the beautiful historical architecture, which added a unique charm to my experience. Would definitely choose this place again!

My partner and I thoroughly enjoyed our stay at Sofitel in Cartagena. The room was beautifully decorated, and the staff was incredibly attentive. Although the common area seating was limited, the amazing breakfast and stunning location made it all worthwhile!

We stayed in the Superior King Room with a Balcony or Terrace, and the bed was super comfy—probably the most restful sleep I've had while traveling. The size was decent, but the bathroom design was a bit awkward. A couple of USB outlets would have been nice too. Overall, the room felt a bit dated compared to other upscale hotels I’ve been in, but it had its charm.

Beautifully designed historic courtyard that was a blissful retreat.

The bathroom design was very impractical, with difficult access to the shower.

The Sofitel Legend Santa Clara Cartagena boasts stunning historic architecture with beautiful courtyards. I appreciated the easy accessibility throughout the property, making it comfortable for seniors like myself to explore various areas without any hassle.

More seating in common areas for relaxation would help.

The Sofitel Legend Santa Clara Cartagena is a stunning hotel with beautiful historic architecture and serene courtyards. The staff provided exceptional service and made our one-year anniversary truly special. We particularly enjoyed the delicious breakfast buffet and the unique dining experience at the 1621 Restaurant.

Our room's bathroom design was awkward.

It was a game-changer, packed with flavors that danced on my palate. Equally impressive was the top-notch service. the staff were attentive and eager to help, truly a highlight! Plus, the breakfast buffet served traditional Colombian fare that left me feeling like a local.

Amazing staff and spacious suite, but weddings can be distracting at times.

exceptional staff and gourmet breakfast in a historic setting

Outstanding service and unforgettable breakfast!

the check-in process was kinda slow, but the staff was super attentive, the pool area was stunning, and breakfast offered so many tasty options. plus, the concierge really hooked us up with awesome restaurant recommendations.

Exceptional Service and Relaxation in the Heart of Cartagena

Our four-night stay in a Classic King Room was memorable, especially thanks to the attentive staff who went above and beyond. The relaxing pool area and delightful dining options truly enhanced our experience. Tip, Enjoy local dishes for breakfast and relax by the pool in the afternoon sun!

A courtyard oasis in Cartagena

Every morning began with a delightful breakfast in the stunning courtyard. The staff treated us like royalty, truly making our stay special.

One evening, the noise from a nearby wedding party lingered late into the night, disrupting our otherwise peaceful retreat.

It was just a suitable option for a brief retreat in Cartagena with best value. The courtyard ambiance was simply beautiful, making my stay quite enjoyable. Make sure to check out the rooftop for stunning sunset views.